Privacy Policy

We keep this Policy under regular review so please check this page occasionally to ensure that the Policy remains acceptable for you after update. This Policy was last updated on 15.10.2022.

Please read our Privacy Policy carefully before using Our Service. By using our website, you’re agreeing to be bound by this Policy.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purpose of this Privacy Policy:

“Account” means a unique account created for You to access Our Service or part of Our Service.

“Company” (reffered to as either “the Company”, “We”, “Us” or “Our” in this agreement} refers to eCanvas Digital Visual Art Boutique.

“Personal Information” means the Personal Information as required from the User in order to register for the Service.

“Service” refer to the Website, subsequently to the Goods and Tailored Services provided by Us through the Website to the User.

“Subscribed User” means the individual who completes the Registration Process on the Website in order to make use of the Service and therefore he has his own Account.

“Website” refers to eCanvas Spirit accessible from www.ecanvas-spirit.com.

“You” also referred as User, means the individual accessing or using the Service, or the company, or the legal entity on behalf of which such individual is accessing or using the service, as applicable.

Acknowledgement

Our Privacy Policy discloses the data protection practices implemented by eCanvas Spirit Digital Visual Art Boutique. As We value our customers, We want to make shopping online comfortable and safe for them, therefore We take precautions to safeguard the personal data We operate with. Our Privacy Policy is developed on the ground of the following principles:

- User privacy and data protection are human rights.

- Data is a liability, it should only be collected and processed when absolutely necessary.

- We will never disclose or make public Your personal information.

- We disagree the spamming practices and will never do any kind of spam.

Your personal data - how we collect it

If You are a User of eCanvas Spirit Digital Visual Art Boutique who registers or signs up for the Website’s Service, therefore You have your own account on www.ecanvas-spirit.com, We may obtain the following types of information about You or concerning Your computer or device. It may include information that can itself be used to identify and/ or contact You:

- Name and surname

- Email address

- Phone number

- Billing address

- Delivery address

- User’s images and videos (if the case for post-processing services)

- User’s questions

We may also receive certain information by your browser or mobile device, including:

- Browser information

- System information

- Mobile device information (mobile operating system, device identifier etc.)

- IP address

- Page accessed

- Time of visit

- Time of last visit

- Reffering site, application or service, including the relevant search queries that led You to Our Website.

Your personal data - how we use it

Collecting Your data helps Us understand what you are looking for from our business, enabling Us to deliver improved Goods and Tailored Services. We use your personal data to achieve the following purposes:

- To contact You in response to a specific enquiry or request

- To carry out Our obligations arising from any contracts entered into effect between You and Us

- To collect payments and send invoices and statements

- To deliver Our Goods and Tailored Services

- To seek Your views or comments on Our Goods and Tailored Services

- To improve the Goods and Tailored Services We provide

- To send promotional emails about Goods, Tailored Services and other things We think may be relevant to You

- To notify You of changes to Our legal terms or compliance requirements etc.

- To contact Our customers relating to past, present and future sales

Your personal data - how we protect it

We protect your personal data using security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information.

At eCanvas Spirit Digital Visual Art Boutique Your personal information is contained behind secured networks and is only accessible to the Website’s administrators who have special access rights to the data and are required to keep the information confidential.

All sensitive/ credit information you supply is encrypted via Secure Socket layer (SSL) technology.

While We use security technology and procedure to assist safeguarding Your personal data, please note that no system or network can be guaranteed to be 100% secure.

Your personal data - how long We keep it

We only retain Your personal data for as long as necessary to deliver the Goods and Tailored Services to you, as you requested. We will retain and use this information as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After all these are completed the personal data will be deleted.

Your personal data - your access

You have the right to ask for a copy of all the data that eCanvas Spirit Digital Visual Art holds about You. You also should ask for Us to update Your data and to ask for it to be updated. You also have the right to ask Us to remove it from Our system permanently.

We will only remove data we hold on you if we are not legally obliged to retain it (e.g. for tax or contractual purposes). We will ask you to provide formal proof of identity before releasing, editing or removing any of your information.

Your personal data - third party access

We will never lease, distribute or sell your personal information to third parties unless We have your permission or the law requires us to.

We may pass your information to our third party service providers, namely PRINTFUL and, when the case, organizations associated with it, exclusively for the purposes of completing tasks of providing Our Goods and Tailored Services.

We only disclose the personal information that is necessary to deliver Our Goods and Tailored Services.

Please see here the PRINTFUL’s Privacy Policy: https://www.printful.com/policies/privacy

Our eCanvas Spirit Website uses Google Analytics (GA4) to track user interaction. We use this data to determine the number of people using Our Service to better understand how they find and use Our Website, Our Goods and Tailored Services.

Although GA4 records data such as Your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA4 also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to it.

Therefore we consider Google to be a third party data processor. GA4 makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA4 from tracking any part of your visit to pages within this website. It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Data breaches

We will report any unlawful data breach of this Website’s database, or of the database(s) of any of our third party data processors, to any and all relevant persons and authorities within 72 hours of the breach, if it is apparent that personal data stored in an identifiable manner has been stolen.